Filed with the Civil registration and identity, through Irembo
A new ID card after a loss, theft or damage.
You go once to RIB before the card is made. We tell you where and when.
Ask for a new national ID card when yours is lost, stolen or damaged. We file the request on Irembo; RIB then asks you to visit once before the card is made, and you collect it where you chose.
Also called: Lost, stolen or damaged ID card
Set by NIDA for the option you choose. You pay it with our fee in one payment, and we pay the Irembo bill for you as soon as it is issued. If the institution refuses, it is refunded.
Official fee last checked with National identification on 25 Oct 2026.
Inzira is a private company, not CIV. You can also apply directly through the official channel yourself.